Comprehensive Insurance Solutions

From Risk Assessment to Claims Settlement. We Cover It All

AIBL delivers three capabilities most Kenyan brokers fail at: risk diagnosis (identifying exposures you don't recognize), market access (competitive pricing from multiple insurers) and claims advocacy (fighting for maximum recovery).
General Insurance

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Life Insurance Distribution

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Value Added Services

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Claims Advocacy

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Your risks deserve more than a policy, they deserve a partner

we build partnerships that protect what matters most

Frequently asked questions

When should I call DCSA?

Immediately when loss occurs. Don't wait to assess damage yourself. Early engagement prevents documentation gaps.

What if my claim is denied?

DCSA escalates through reinsurance channels, regulatory complaints, and if necessary, legal action. 95% of claims settle without litigation.

Do I pay extra for DCSA services?

No. Claims advocacy is included in your AIBL brokerage service. No additional fees.

Can DCSA help with claims from other brokers?

Yes, but we recommend transferring your insurance to AIBL for full coverage review and ongoing advocacy.

How long does claims process take?

Average 21 days from submission to settlement. Complex claims (large losses, multiple parties, investigations) may take longer.

What's your success rate?

92% average recovery rate. 95% of claims settle without litigation. 98% client satisfaction.